Privacy Policy
This Privacy Policy explains how Koru Riverside Retreat handles personal information collected through this website, including inquiry messages, routine website analytics, and basic server security logs.
Information we collect
We may collect the information you choose to provide when contacting us, such as your name, email address, travel dates, and the contents of your message. We may also receive technical information generated automatically by your browser or device, including IP address, browser type, and pages viewed.
How we use information
- To respond to inquiries about stays, availability, and guest questions
- To understand how visitors use the site and improve page content and navigation
- To maintain website security, detect misuse, and troubleshoot technical issues
Email and inquiry records
If you contact us, we may keep your message and our replies for normal guest communication, planning, and record-keeping. We do not promise to keep inquiry records forever, but we may retain them as long as reasonably needed for operations, follow-up, or security.
Cookies and analytics
This site may use cookies or similar technologies to remember preferences, measure traffic, and support website performance. For more detail, please review the Cookie Policy.
Sharing information
We may rely on hosting, email, analytics, or website service providers that process information on our behalf. We do not describe every provider here, and this policy does not create a promise that we will never change providers.
Your choices
You can contact us at [email protected] if you want to ask about the information you submitted, request a correction, or ask us to delete an inquiry record when appropriate.
Policy updates
We may update this Privacy Policy from time to time by posting the revised version on this page. Continued use of the site after changes are posted means you accept the updated policy.